Frequently Asked Questions

Everything you need to know about shopping with VEILED

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your package ships, we will send a tracking number so you can monitor its progress in real-time.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items in their original packaging. Please visit our returns portal to initiate a domestic or international return.

Do you ship internationally?

Yes, VEILED ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and preferred carrier.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Afterpay and Klarna.

How do I ensure I choose the correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your products ethically sourced?

Quality and integrity are our priorities. We work closely with manufacturing partners who adhere to strict fair labor practices and environmental standards to ensure premium, responsible production.